India Against Spam – Forward Unwanted SMS/Calls to TRAI on 1909

Are you tired of getting spam SMS on your mobile? Or you are constantly receiving calls for selling you plots, flats, credit cards, loans etc? This problem is being faced by almost every mobile user in India. Some people are receiving so many spam SMS in a day that they had lost interest in reading SMS. Sometimes genuine SMS are kept unread or read after much delay due to this issue. Few persons have stopped receiving calls from every unknown number.
 
Everybody is looking for a solution to stop these unwanted SMS and calls. Few years back Telecom Authority of India (TRAI), the telecom regulator of India, has introduced DND (Do Not Disturb) service. A person can register his/her mobile number on DND and as per policy all unwanted SMS and calls should be stopped. But this is not working at all, ever after registered for DND, there is no stop of these unwanted SMS and calls. To take notice of that TRAI has introduced reporting of these unwanted SMS and calls to 1909, the official TRAI number of DND, which is a very good initiative. A person can call on 1909 to register complaint or a SMS can be sent to 1909. 1909 is a toll free number so there will be no charges to call or send SMS. But there is a process of reporting to 1909 which is available on TRAI website (Link). For example, SMS should be sent in a defined format “COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm”. After successful registration of complaint, if this is first chance the culprit will be warned and in second chance the number will be closed.
 
But if you are using Android phone, you just have to click one button and complaint will be registered automatically. This is possible because of application India Against Spam available for Android phones. This application has very simple interface as you can see in below screenshots. It lists all SMS and calls received recently and you just have to select the SMS or number. It will ask you to confirm the complaint and after clicking on send the complaint will be registered on 1909. It also delete the SMS automatically if the option is enabled in settings available for the application.


All feature of this application are as below –
  • Register for DND directly from app.
  • Report a spam message or call with a single tap.
  • Hides messages/calls from your address book contacts.
  • Hides message older that permissible limit.
  • Auto-deletes reported message(configurable).
  • Auto-saves outgoing message(configurable).
  • Messages about non-standard format can be reported from within the app.
So, why are you waiting? Just download the application and join the India Against Spam war. This application can be downloaded from Google Play Store, download links are available below as well.
 
 

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17 Responses

  1. It is one of the best and fantastic app for a common public who are suffering a lot from undesired sms and useless alerts from unknown sources. It is seen very common that even after using DND (DO NOT DISTURB) subscription services, we are getting unwanted sms. India Against Spam APP is wonderful and genuine. Use it. Karke dekhiye, sukoon milta hai.

  2. ajay says:

    i hv found this DND manager app for TRAI specific format very useful.

    https://play.google.com/store/apps/details?id=com.webshrub.moonwalker.androidapp

  3. Shaink says:

    Updated format for SMS based complaints:

    Short description of spam, XXXXXXXXXX, dd/mm/yy

    send to 1909

  4. JS MARWAH says:

    I HAVE BEEN SENDING COMPLAINTS IMMEDIATELY UPON RECIEVING UNSOLICITED SMSS TO VODAFONE NO 1909 THROUGH MY CELL NO 9811075730, IN THE FORMAT GIVEN ABOVE, BUT EVERY TIME I GET A SET EXCUSE FROM VODAFONE NUMBER 1909 WHICH READS AS

    QUOTE ” YOUR REQUEST CANNOT BE PROCESSED. AS PER TRAI NORMS DND COMPLAINT CAN BE ACCEPTED FOR CALLS/SMS RECEIVED IN LAST THREE DAYS. USE THE GIVEN FORMAT:- SHORT DESCRIPTION OF UNSOLICITED SMS/CALL HEADER/DD/MM/YY.” UNQUOTE

    I AM FORCED TO CALL UP AND SPEAK TO THOSE UNTRAINED IDIOTIC MONKEYS MANNING THE CALL CENTRE DESKS WHO DONT GIVE A DAMN TO WHAT CUSTOMERS HAVE TO SAY…

    IS THIS A NEW PLOY BY VODAFONE TO SCREW THE HAPPINESS OF THE CLIENTS AND STILL KEEP CHARGING MONEY FROM THEM?

    VODAFONE IS SO SHAMELESS THAT I TOOK THEM TO CONSUMER COURT AND WON A CASE AGAINST THEM… THEY SEEM TO HAVE BECOME ABSOLUTELY SHAMELESS IN BASTARDISING THEIR BUSINESS…. CAN SOME ONE PLEASE HAVE THESE BLOKES SORTED OUT?

    • DN Reddy Manchuri says:

      THESE DAYS THEY SEEMS TO HAVE BECOME EVEN MORE BRAZEN. I HAVE CALLED 1909 FROM MY VODAFONE NUMBER TO COMPLAIN THESE PESKY CALLS; WHENEVER I CALL THE IVRS SAYS WELCOME TO VODAFONE DND HELPDESK, BUT THE CALLS ARE GOING TO PRE-PAID CUSTOMER CARE DESK AND @JS MARWAH IS RIGHT, THEY ARE ABSOLUTELY UNTRAINED, DO NOT KNOW THERE EXIST A THING CALLED NDNC/DND AND THEY JUST DOESN’T EVEN LISTEN I HAVE TO SAY BECAUSE MY NUMBER IS A POST PAID & THEY ARE PRE-PAID DIVISION. I HAVE COMPLAINED ABOUT THIS ANOMOLY SEVERAL TIMES AND YET THERE IS NO CHANGE. I HAVE NO IDEA TO WHOM I SHALL CONTACT TO REPORT THIS NON-COMPLIANCE OF THE LAWS OF THE LAND. THEY ARE JUST HERE TO MAKE MONEY – NO MATTER WHAT. I MAY AS WELL APPROACH THE CONSUMERS FORUM/TRAI ETC. ON THE DAY OF THIS WRITING I HAVE RECEIVED 3 CALLS FROM TELEMARKETERS SO FAR!!!

      • Chandra says:

        Same thing happening even now. Correct sms returned me the same wrong SMS. Calling 1909 and following IVR landed me to a prepaid section who are really dumb!!
        Certainly vodafone doesn’t want to stop unsolicited calls. May be because they still sell numbers to marketers!! Am thinking about the next course of action.

  5. don says:

    App is good but the system is not working as TRAI planned it to be. The telecom operators are simply rejecting all complaints as saying this is not our network numbers.

  6. Suraj prakash says:

    apps are useless. what is required is compensation of Rs 1000/- per sms/call to holder of dnd registered no. by the advertiser

    • DN Reddy Manchuri says:

      I agree with @Suraj Prakash the law should be amended to compensate the DND registered users for any violation by the telemarketer as well as the service provider. Only this kind of arrangement can act as a deterrent. But any app facilitating the end users in this regard are useful!!!

  7. raghu says:

    I am a BSNL postpaid mobile customer and my number is 9959432376. I’m residing in vijayawasa, andhra pradesh.
    I have requested for Mobile Number Portability from BSNL to Airtel from 1900 and got unique ID Ba786447 on 2/08/2013 msg from 1901, which is expiring on 16/08/2013. This is the 2rd time I’ve requested for MNP in last 1 month, but till date BSNL is not allowing me to move to Airtel despite of calling their customer care service several times.
    please take some action and compensate me as it is affecting my business and daily routine and I’m incurring losses as i’m not getting good network and 3G service from BSNL at my place.

  8. Murugan says:

    when I tried to register a complaint the Service Access. Reliance had rejected the complaint, quoting you are not a registered user.

  9. Arul says:

    Please log your complaints in http://pgportal.gov.in/ under Department of Telecom category

  10. Arul says:

    This is PORTAL FOR PUBLIC GRIEVANCESBrought to you by Department of Administrative Reforms & Public Grievances.

    http://pgportal.gov.in/

  11. james says:

    My number is registered in DNC even then I received fake/scam calls from following numbers requesting credit card details and violating DNC.8527197326858889752185271973288826177330858889752488261773308527197329Please be aware of these numbers and provide details of your credit card at your own risk.

  12. R2Rak says:

    I have already download this app. But unable to send UCC to 1909. Every time, I receive error message from 1909 that your sms is not in correct format. I am on BSNL, Gujarat circle. I have already posted comment on Google play store. Please help me with correct sms format for BSNL.
    Thanks.

  1. Jun 22, 2013

    […] India Against Spam is a wonderful application which allows one click reporting of unwanted SMS and Calls to TRAI. If your number is registered for Do-Not-Disturb (DND), the sender of the call or SMS will be fined along with disconnection of sender number. The application also allows you to register for DND if you are not registered. […]

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